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Support & Contact
We’re a small team and we read every message. Here’s how to get help with RoamDrop.
Email us: support@roamdrop.app
We aim to reply within a couple of business days.
We aim to reply within a couple of business days.
Before you write
Many questions are answered on the FAQ. A few quick pointers:
- Is it on the App Store yet? Yes. RoamDrop is on the App Store for iPhone and iPad, and planning a trip is free. Get it here.
- Where is my data? Your trips and documents are stored on your device. See the Privacy Policy.
- Does it need an account or an internet connection? No. You can start with no account, and reading a screenshot or PDF happens on your iPhone, so it works offline too.
- Does it work offline? Yes — your trip opens without a signal.
Report a problem
Found a bug or something that didn’t recognize correctly? Email support@roamdrop.app with:
- What you were doing and what you expected to happen
- Your iPhone model and iOS version (Settings → General → About)
- The RoamDrop app version (if known)
- A screenshot, if it helps explain the issue
Please don’t include sensitive documents (such as passports) in a support email unless we specifically ask and you’re comfortable doing so.
Feature requests & feedback
We’d genuinely like to hear what would make planning your trips calmer. Send ideas to hello@roamdrop.app.
Privacy, security & legal
Privacy questions or requests: privacy@roamdrop.app — see the Privacy Policy.
Security reports: security@roamdrop.app.
Legal: legal@roamdrop.app — see the Terms of Use.
Mailing address
Mariia Tararova (OIB 17233930874), Primorska 8, 51000 Rijeka, Croatia